TERMS & CONDITIONS
Habaybna.net is an online resource and learning hub that provides specialized content on developmental disabilities in Arabic throughout the Arab region. The new platform was launched in December 2017 aims to empower parents by providing customized knowledge – in Arabic – through articles and video interviews with experts giving practical guidance, as well as interviews with parents sharing their personal experiences and recommendations. Another important goal of Habaybna.net is to contest the negative stereotypes facing children with disability and focus on their special talents instead.
This privacy notice explains what we do with the information we collect from you, and how we handle it and keep it safe.
Our basis for using your information
We only use data which you directly provide us, and that means the basis is your agreement. We don’t use any personal data from publically accessible sources, or automated decision making or automated profiling.
We use your information only for the express purpose you have supplied it. For example, if you have given your details to register for the telecoaching service or enrolment for an online course, we will contact you about that telecoaching service or online course only. We will not use that data for other marketing purposes. If you have signed up to a mailing list, we will include you on those mailings only. You have the option to unsubscribe at any time.
There may be occasions when we use your data to complete our contractual obligation to you. For example, if you have paid for something and have a particular delivery request, we may share your address details with the agent.
If you have paid for something with us (for example an online course), we may share your details with statutory bodies who have a legitimate interest (for example investigating fraud) because it’s a legal obligation for us to do this.
What data do we collect
When do we collect your personal data?
When you visit www.habaybna.net and complete an enquiry form for a specific service, that data is emailed to the person in charge of service delivery.
When you complete any other form on www.habaybna.net (for example registering for telecoaching service), we record the information and use it to contact you regarding that registration or enquiry.
When you complete the registering, your details are emailed to the person in charge.
When you enroll for an online course, we collect your contact details and information relevant to your professional experience in order to complete the course. We use these to contact you about the course, to support you in your studies, and to post certificates to you. We do not use any information for any subsequent marketing.
If you contact us for a complaint, we will share details of it with the school or person you are complaining about in order to investigate and assist its resolution.
If you e-mail email@example.com, or any of the employees of Habaybna.net, you will be supplying some of your personal details. We will use this to respond to you professionally and transparently.
Who do we share your data with
We work with other companies, such as IT companies who support our website and other business systems, financial companies which process payments (for example MasterCard and Visa) and agents. They only have access to your data to such an extent as enables them to complete their contract with us.
How long do we keep your data
We only hold your data for as long as it is necessary. For example:
If you make a complaint, we will keep your details for a maximum of 12 months from the date the complaint was resolved.
If you enroll on an online course with us, we will keep your details for a maximum of 12 months.
You have the right to:
Request access to the personal data you provide us with.
Ask for the correction of your personal data when incorrect, out of date or incomplete.
Withdraw consent for us to use your data. If so we will stop using your personal data and delete it.
For any of these requests, we will respond within 30 days of receiving the request. Please send an email to firstname.lastname@example.org
Deleting your data
You have the right to request the deletion or removal of your data.
If you have signed up to a mailing list in the past, Send an e-mail request email@example.com. This will then remove you from the list and stop any further emails.
If you have contacted us through an e-mail address, simply reply to that e-mail requesting that all correspondence about you is deleted. We will do this within 30 days, and confirm that it has been done.
How do we protect your data
We take data security very seriously. We secure access to all Transactional areas of our websites using ‘https’ technology. Access to your personal data on our servers is password protected, and our servers are physically secured.
Who to Contact
If you have any questions, please contact firstname.lastname@example.org, Or call the number +962799760238
Habaybna.net is committed to delivering its telecoaching services and online courses as advertised.
Habaybna.net is a responsive provider of high quality services. Usually the training it delivers occurs on the premises of its clients or in high quality leased premises. Although Habaybna.net operates in a range of settings it will:
Comply with all laws relevant to the service delivery including equal opportunity, anti-discrimination, and privacy.
Refunding Policy for Cancellations and Withdrawals
Habaybna.net allows service fee refunds under certain circumstances and within certain limits. The following policies have thus been established, however, any refund not described herein will be subject to review by the finance department of Habaybna.net on a case by case basis.
Cancellation by the user
For cancellation any time before using the service, 100% of the fees is refundable. If the service is used and/or consumed, no refund will be issued. If service is used partially, the refund will be subject to review by the finance department of Habaybna.net on a case by case basis
Account And Registration Obligations.
When you register as a member of this website you have been or will be required to provide certain information and register a username and password for use on this Site.
All content included within this website, including but not limited to text, graphics, logos, icons, images, digital downloads, data compilations and software, is the property and copyright work of either Habaybna.net or its licensors and is protected by copyright, trademarks, patents or other intellectual property rights and laws. The compilation of the content on the website is the exclusive property and copyright of Habaybna.net and is protected by copyright, trademarks, patents or other intellectual property rights and laws. Trademarks Habaybna.net and related logos, and other words and logos within this website are either unregistered trademarks or registered trademarks of Habaybna.net and are protected by international trademark and other intellectual property rights and laws. Habaybna.net trademarks may not be used in connection with any product or service that is not Habaybna.net's and may not be used in any manner that disparages or discredits Habaybna.net. All other trademarks not owned by Habaybna.net that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Habaybna.net.